At Zadogo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and associated services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, contact number, email address
- Delivery address and location details
- Payment details provided during sign-up or checkout
b. Usage Information
- Device details, IP address, browser type
- Location data (for delivery and recommendations)
- App usage analytics and interaction patterns
c. Restaurant Data
- Business name, address, and license information
- Banking details (for payouts)
- Menu and pricing data
2. How We Use Your Information
We use collected information to:
- Process orders and enable restaurant-customer interactions
- Communicate order updates, offers, and notifications
- Improve app performance, features, and personalization
- Prevent fraud, unauthorized access, or misuse
- Comply with legal and regulatory requirements
3. Data Sharing
Your information may be shared with:
- Delivery partners to fulfill orders
- Payment processors for secure transactions
- Marketing services (only if you opt in)
- Law enforcement agencies when required by law
Zadogo does not sell or rent your personal data to third parties.
4. Data Security
We implement:
- SSL encryption
- Firewalls and secure infrastructure
- Restricted access controls
While we follow industry best practices, no online system is completely secure. Use of the Platform is at your own risk.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain login sessions
- Personalize recommendations
- Analyze platform traffic
You can disable cookies through your browser settings, but some features may not function properly.
6. User Rights
You have the right to:
- Access or update your personal data
- Request account deletion
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise your rights, contact: privacy@zadogo.com
7. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
8. Third-Party Links
Our Platform may include links to third-party websites or apps. Zadogo is not responsible for their privacy practices or content.
9. Changes to Policy
We may update this Privacy Policy periodically. Continued use of Zadogo after updates indicates your acceptance of the revised policy.